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Privacy policy

What we collect, why we collect it, and what you can ask us to do about it.

Placeholder document

The text below is scaffolding only. Have this document drafted or reviewed by a qualified lawyer for your jurisdiction before publishing.

Who we are

Sanklad Digital is the controller for the personal data described in this policy. You can reach us at hello@product-ivy.com.

TODO — add the data protection officer's details if you are required to appoint one.

What we collect

TODO — list the categories: contact form submissions, scheduling data, course platform accounts, attendance and completion records, billing details, and website analytics.

TODO — state clearly which fields are mandatory and which are optional.

Why we process it

TODO — set out the purposes and the lawful basis for each: contract performance for programme delivery, legitimate interest for marketing to business contacts, consent for analytics cookies, legal obligation for invoicing records.

Analytics and cookies

TODO — name the analytics provider, the cookies set, their lifetimes, and how consent is captured and withdrawn.

Processors and third parties

TODO — list every processor: hosting, learning platform, scheduling, CRM, email, payment, analytics. Include the location of processing and the transfer mechanism where data leaves your region.

How long we keep it

TODO — retention periods per category of data, and the trigger for deletion.

Your rights

TODO — access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent.

TODO — how to exercise them, the response window, and the supervisory authority a complaint can be made to.

Security

TODO — a short, truthful description of the technical and organisational measures in place.

Changes to this policy

TODO — how changes are communicated and where the version history lives.