Terms & conditions

Scope

TODO — which services these terms cover and how they interact with a signed order form or master agreement.

Booking and formation of contract

TODO — when a booking becomes binding, for both self-serve cohort seats and invoiced company engagements.

Fees, invoicing and payment terms

TODO — currencies, VAT treatment, payment window, and late payment consequences.

Cancellation, rescheduling and refunds

Individual cohort and program seats carry a 30-day, no-questions-asked full refund. A request by email within 30 days of purchase is sufficient; no reason, form or exit survey is required, and there is no attendance condition.

Founder Kit entitlements provisioned with a refunded seat are revoked at the same time, as those are software licences rather than training.

TODO — notice periods and fees for rescheduling or cancelling a booked team engagement or on-site workshop, where costs are committed in advance.

Subscription term and renewal

TODO — the Ivy Pro term, auto-renewal behaviour, and the notice required to cancel.

Participant obligations

TODO — acceptable use of the learning platform, account sharing, and conduct during live sessions.

Intellectual property

TODO — ownership of course materials, the licence granted to participants, and restrictions on redistribution.

Confidentiality

TODO — mutual confidentiality covering material shared during discovery and in live sessions.

Warranties and limitation of liability

TODO — what is warranted, what is excluded, and the liability cap.

Governing law and jurisdiction

TODO — governing law and the competent courts.